Difference between revisions of "FAQ"

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==== Why isn't the uplink/downlink frequency displayed when I map a region? ====  
==== Why isn't the uplink/downlink frequency displayed when I map a region? ====  
The frequency can only be retrieved with a BlackBerry device for certain.  Certain Windows Mobile devices (Qualcomm based HTC devices) also support this.  For Android, certain Motorola MotoBlur devices (Motorola Charm) support this; as well as certain newer HTC model (LTE only).
The frequency can only be retrieved with a BlackBerry device for certain.  Certain Windows Mobile devices (Qualcomm based HTC devices) and all Windows Phone 10 device also support this.  For Android, certain Motorola MotoBlur devices (Motorola Charm) support this; as well as most Android 7.0 or higher devices.


==== How long does it take for my data to appear? ====  
==== How long does it take for my data to appear? ====  
For live upload, it should complete within minutes if the server is not too busy.  For any other methods, it may take up to an hour or so.
It may take anywhere from a few minutes to a few days, and up to a week, for data to be generated.


==== What are "low accuracy" towers? ====  
==== What are "low accuracy" towers? ====  
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==== Why don't you have an iOS app? ====  
==== Why don't you have an iOS app? ====  
Apple doesn't allow apps to use the network info API.
Apple doesn't allow apps to use the network info API.
==== Why don't you have an Windows Phone app? ====
Microsoft has disallowed access to the telephony API as of Windows Phone 7.  Only manufacturers and Microsoft have access to this API.


==== Can you add feature X to the website or app? ====  
==== Can you add feature X to the website or app? ====  
Yes, please add it to [[Feature Requests]] or email us
Yes, please add it to [https://github.com/CellMapper/CellMapper-Android-App/issues App] or [https://github.com/CellMapper/Cellmapper-Site/issues Website] issue tracker or email us


==== Why does my forum/wiki/site user not work on all parts of the site? ====  
==== Why does my wiki/site user not work on all parts of the site? ====  
Since we use different applications for different parts of the site, you will need to register separately for the forum, wiki, and website.
Since we use different applications for different parts of the site, you will need to register separately for the wiki and website.


==== Why can't I register for the wiki? ====  
==== Why can't I register for the wiki? ====  

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