Difference between revisions of "FAQ"

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<b>Q:</b> A single cell is stretching for 5/10/15 km or more!<br />
<b>Q:</b> A single cell is stretching for 5/10/15 km or more!<br />
<b>A:</b>  Unfortunately, not much can be done about this.  Most Windows Mobile phones will report the same Cell ID when a call is in progress.  Likewise, some phones will get "stuck" to reporting a
<b>A:</b>  Unfortunately, not much can be done about this.  Most phones will report the same Cell ID when a call is in progress.  Likewise, some phones will get "stuck" to reporting a
single cell id for a certain length of time.  Another possibility is that the GPS device is incorrectly reporting the position; and as a result the location may keep changing wildly before it settles
single cell id for a certain length of time.  Another possibility is that the GPS device is incorrectly reporting the position; and as a result the location may keep changing wildly before it settles
down to the right location.<br />
down to the right location.<br />
As more data is gathered, these errors will slowly decrease until the map becomes more and more accurate.
While the app and site try to filter this bad data, there is not much that can be done to fix it.  As more data is gathered, these errors will slowly decrease until the map becomes more and more accurate.
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<b>Q:</b> Why isn't the frequency displayed when I map a region?<br />
<b>Q:</b> Why isn't the uplink/downlink frequency displayed when I map a region?<br />
<b>A:</b> The frequency can only be retrieved with a BlackBerry device and some Windows Mobile phones
<b>A:</b> The frequency can only be retrieved with a BlackBerry device for certain.  Certain Windows Mobile devices (Qualcomm based HTC devices) also support this.  For Android, certain Motorola MotoBlur devices (Motorola Charm) support this; as well as certain newer HTC model (LTE only).
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<b>Q:</b>How long does it take for my data to appear?<br />
<b>Q:</b>How long does it take for my data to appear?<br />
<b>A:</b>It will be calculated throughout the day, so exact time varies.  Each region is updated at least 2 times a day.
<b>A:</b>For live upload, it should complete within minutes if the server is not too busy.  For any other methods, it may take up to an hour or so.
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<b>Q:</b>Why do I not see the frequency on the map for the region I mapped?<br />
<b>Q:</b>What is "Estimated Frequency"?<br />
<b>A:</b>Frequencies are only reported by BlackBerry devices in a standardized fashionSo you will need to use a BlackBerry device to map the regions and use "live upload" (CSV will not save this information).
<b>A:</b>Some networks have a known sector number to frequency band mapping.  If it is known, it will be displayed on the siteIf you know the mapping for a certain provider, please let us know so that we can include it.

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